Customer ReviewsforBald Eagle Construction, Inc.

Terrible. The concrete cracked in less than three weeks. The owner said he doesn't guarantee against cracking. Refused to repair. Do not hire this company.

Bald Eagle Construction did in fact view the area referred to in the complaint.This project was performed to the code as specified by the building department. The building department approved our work at the ****POUR inspection and again approved the final result at the end of the project at the FINAL inspection.The difficult truth about concrete is that it will crack. Concrete must crack due to the fact that concrete contracts (shrinks) during the hydration process (drying, curing, hardening) and the bond between the cement paste and the aggregates is not strong enough to withstand the stress. All we can do as contractors, is to help control where this cracking will occur. We perform our concrete work according to local codes, as well as common concrete pouring standards. Part of that process is to use control joints across the poured concrete areas. The purpose of the control joints is to create a weakness in a specific area of the concrete. The goal of this weakness is to induce the inevitable cracking (that must occur) to run along the control joint (and thereby be less visible). Cracking may also result if the ground area below the grade-level concrete work area moves (heaving or settling) subsequent to the work being done. We are not aware of any concrete contractor who will guarantee that the concrete they pour, will not crack. In fact, any contractor who makes that lofty promise might be one to avoid. Bald Eagle Construction does not (and never has) guaranteed any customer that the concrete we pour will not crack. We know that it will crack. Because we know concrete will crack, we include a clause in all of our contracts stating that Bald Eagle Construction is not responsible for random cracking. The homeowner was able to review the proposed contract for 5 days prior to contracting with Bald Eagle Construction. Additionally, because the homeowner was having a pool installed, the building department did not issue the permit for the driveway until four months subsequent to the signing of the contract. At no point did the homeowner raise any objections as to the terms of the contract. It is unfortunate when concrete cracks, but it is not possible to prevent. As much as we would like to alter its curing dynamics, we are incapable of tinkering with the physics of concrete.This project was performed to ********** building department code as specified by the building department. The building department approved our work at the ****POUR inspection and again approved the final result at the end of the project at the FINAL inspection.