Business ProfileforThe Autobarn Volvo of Oak Park

I am writing to about my 2016 XC60. I followed all prescribed maintenance protocols and relied solely on their dealership for servicing. Despite my strict compliance, there have been persistent issues with the vehicle.recurring nature of the issues: January 9, 2023: Complaint of oil light on - oil and filter change May 22, 2023: Complaint of oil light returned - advised oil consumption test needed to be redone - piston rings replaced, lower radiator hose, and drive tensioner September 19, 2023: Returned because oil light returned - staff recommended spark plug change October 18, 2023: Engine light on - car brought in for damaged rear light - staff recommended maintenance on brakes, gearbox, and lamp body February 1, 2024: Engine light on - staff recommended topping oil and replacing engine filter April 20, 2024: Engine light returned - initially staff stated it was due to oil consumption. Now, they are attempting to charge me for the impact of the oil consumption on the turbocharger. Despite repeated visits to their dealership the issue has persisted. On each occasion, employees attributed the issue to a recall on oil consumption. During each visit, I was assured that the problem was solely related to oil consumption and that the vehicle had been adequately repaired. The piston rings play a crucial role in maintaining proper compression within the engine cylinders. When compromised, they can allow oil to leak into the combustion chamber, leading to adverse effects on the engine and turbocharger. Failing to address issues with the piston rings properly was negligent, and had cascading effects on the turbocharger, compromising its performance and longevity. I was also deceived into paying for additional services with each repair. This company have deceptive billing and labor charging practices.Also, they're endangering the public with tainted drinks, it is very distressing to find my son and I drank drinks from them that had ants in them.