ComplaintsforIllinois auto & repair
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Complaint Details
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Initial Complaint
02/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
MAC network an auto repair shop located in ********************* and owned by *************************** still has not finished the repairs on my car and has not given me a date or time frame that my car will be repaired. The shop has had my car since November of 2022. They continuously tell me it will be done by the end of the month and its been since November. In November he said that he went on vacation and it would be done by December. The end of December came and he said it would be done by January. In January he said that he contacted my insurance claiming that there was more issues that needed to be repaired. Now they are not giving me a timeline of when it will be done. They have received $10,050.39 to repair my car and its been months without a date of when the car will be repaired.Initial Complaint
07/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My daughter hit a patch of gravel and went into the ditch. Damaging her front tire. Because her mom and my daughter were so shook up the sheriff placed the call for them to have the vehicle towed. Even though it was not an emergency situation he said because the sheriff made the call he can automatically charge $355 for a tow that was less than 5 miles from his shop. **** acted like he was doing me a favor for reseating a tire for free. Id rather of been charged the $20 for the tire fix that overcharging $275 for the tow. When I called him out on his scam he said the **** was already paid and what am I going to do about it? The accident was 7/1/22. **** tried to tell me that he could still charge storage fees.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.