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Find a Location

Gizmo's Fun Factory has 1 locations, listed below.

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    Business ProfileforGizmo's Fun Factory

    Amusement Parks

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    66 Orland Square Dr Suite D, Orland Park, IL 60462
    BBB File Opened:
    12/12/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • KYLE ROPAC
    Contact Information

    Principal

    • KYLE ROPAC

    Customer Contact

    • KYLE ROPAC

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/25/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I visited Gizmos on 2/24. Walked in to a crowd people checking in. My kids had to go to the restroom. I stoped there first. There was no toilet paper in the stalls or soap in the dispenser. I informed a manger and he just rolled his eyes. That should have been my que to leave. Of course my kids wanted to play so we stayed. The slides are covered in layers of dust and filth. There is 1 employee at each attraction. It was like visiting a DMV. The game machines were mostly shut down. The Handles on the arcade games were broken, screens smashed , the piano game is so dirty that you can see the blank stains on the them. The food court is full of food left behind and half eaten on the tables. There no were to sit after you ordered food. With the amount of crowds there is they should have more staff. Or working staff. When I was checking out to cash out my token card. It took 30 minutes to check the balance. One employee was standing there against the wall. The other employee didnt know how to use the scanner. Altercations were happing in line. No wonder someone was stabbed there before.

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kiana W

    1 star

    02/25/2023

    Rude employees continued to touch garbage and handle my food without washing hands reported to management he did nothing told me to leave a review also the store is very cold I had to leave my coat on the entire time when asked about he management told me maintenance handles it but if its a Childrens area why is it freezing this is why our children get sick bringing them to environments who dont pay their bills

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