ComplaintsforMoran Family Of Brands
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Complaint Details
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Initial Complaint
04/24/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Transaction Date: April ***** of 2023 Amount: Original Amount ******** down to $972.00 (Thanks to the owner of the shop that is franchised into the Moran Family Of Brand.Ask business under the Moran Family Of Brand to replace a rear main engine seal The issue in question is a special they have running on there websites for a 100 dollars off a "major" repair. The coupon is a scam and does not classify what is considered and "major" repair nor does must of the coupon actually mean "free" example where the coupon says "free towing" that only for a certain milage or cost. Do to this, it is misleading to a average consumer and a ploy to get people to come in only to not honor what the coupon states. When picking up my car from the shop, I was informed that corporate just closed the case and will not be making a attempt to remove false coupon and/or update it with clear terms. Checking the website of Pelham, **********, and the ********************* website, there is a difference in what they have on the individual location websites versus what is on the main website.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.