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Find a Location

Zeigler Nissan of Orland Park has 1 locations, listed below.

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    Business ProfileforZeigler Nissan of Orland Park

    New Car Dealers

    At-a-glance

    Customer Reviews

    4.28/5stars

    Average of 53 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Zeigler Nissan of Orland Park is a new car and preowned dealership featuring the Nissan brand. They also feature a service center and new parts department. Services include emgine repair. oil changes and maintenance, wheel alignment, new tires, brake repair, vehicle inspections and more.

    Business Details

    Location of This Business
    8550 W 159th St, Orland Park, IL 60462-4947
    BBB File Opened:
    8/23/1990
    Years in Business:
    35
    Business Started:
    4/13/1989
    Business Started Locally:
    4/13/1989
    Date of New Ownership:
    12/16/2015
    Business Incorporated:
    12/16/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    61
    Alternate Business Name
    • Zeigler Nissan Orland Park, LLC
    Business Management
    • Mr. William O'Hara, General Manager
    • Mr. Harold Zeigler, Co-Owner
    • Mr. Aaron Zeigler, Co-Owner
    • Mr. Dan Basic, General Manager
    Contact Information

    Customer Contact

    • Mr. Dan Basic, General Manager
    Additional Contact Information

    Fax Numbers

    • (708) 403-0885
      Primary Fax

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    15 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/10/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 3/15/24, ******* ********** of Orland ******** entered & consummated what I thought at the time was a fiduciary purchase agreement with an extended warranty. I was encouraged to purchase an extended warranty during the purchase & was conveyed by ******* ********** that any service or my vehicle time a loaner would be provided. They sold me a vehicle with a Defective Wiring Harness that was ordered over two months ago. They keep saying the item is on back order. I made several trips to the ******* ********** that is located in Orland Park ** from ***************** ** basically an 80mile round trip drive in the pm rush hour traffic. This is unconscionable. Last week I got a call from them that they now wanted their loaner back without any warning. Another trip to the ******* Orland Park from *****************. This is now unethical and unforgiving a reprehensible act on the ******* **********. At present I am driving a defective car no fault of mine the safety harness present an abundance of safety issues, there is no pending resolution to this matter, I have no safe loaner vehicle anymore, and will eventually to be requested to make the 80mile round trip drive to ******* ********** of Orland Park IL in weekday rush hour traffic. Below you will see Exhibits A & B as evidentiary discovery in this pertinent and urgent matter. This matter has now manifested itself into an unethical Consumer Agreement that now has become fraud as ******* Auto has broached its own purchase agreement. I am requesting another loaner until my unsafe vehicle has the proper part installed and satisfactorily tested by ******* ************* Lastly, I am requesting this matter now be handled by another ******* ********** in ************* listed below to avoid the 80mile drive in rush hour traffic: Zeigler ************************************* Phone: ************. This type of unethical and fraudulent apathic behavior on behalf of ******* ********** of Orland Park IL is unacceptable.
    Read More

    Customer Reviews

    53 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tom R

    1 star

    06/10/2024

    I really wish we could write a positive review for this dealership. Unfortunately we cannot. What it comes down to, is that their salesman are not knowledgeable on the vehicles that they are selling and they will flat out lie to your face just to get the deal done. I feel like they took complete advantage of us and I guess shame on my husband and myself for not taking our business elsewhere. But if I can help other buyers beware and to not be taken advantage of by this dealership then I guess it wasnt all for nothing. I swear the reason why buying a vehicle takes hours on end is so they can get you so mentally exhausted and so desperate, you just want the entire process to be done and over with. It really makes the average day person wake up the next morning and come to the realization that you were completely screwed over. The worse part is, in most instances you cannot return a vehicle to a dealership after you leave the parking lot. You are now stuck with a really bad deal and three to seven years paying for it. Going back to this particular dealership though, they are not a good business to do business with. To other consumers please do your research and take your vehicle buying elsewhere.

    Local BBB

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