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ComplaintsforMike More Miles
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Watch my video review showing my bad experience at Mike More Miles of ********* **.******************************************* (copy/past URL in your browser to watch)or go to YouTube.com and search for title I Do Not Recommend "Mike More Miles" Auto repair, ****************************************************** by *********************** I do NOT recommend bringing your vehicles to Mike More Miles in *********, **. I brought in my car for the first time in May 31, 2023 for an oil change -- and that will be my first and last visit to this establishment! The sales person told me my back brakes were not working at all and that my rear wiper needed to be replaced and provided me an estimate recommending that they do the repairs. I told them I needed to take a look myself. I took the car home and I fully tested my rear brakes and rear wiper. There was absolutely NOTHING wrong with either. I feel the Mike More Miles salesperson was not honest with me. He also NEVER showed me the issue while the car was supposedly on the lift. He also pressured me to get the job started, using his price estimate. I then researched other reviews for this business, and found more than several complaints that mirrored my own! Mike More Miles fabricated the need for repairs that my car did not need. I feel I was treated unethically at this establishment, and I will not return. I will also warn my family, friends and neighbors.Business response
06/17/2023
To whom it may concern,
This gentleman's complaint is for the Mike More Miles Shop in *********, **. He opened a complaint at the wrong shop. I am the owner of the shop located at **************************************
In his complaint he clearly states this along with the business address for his complaint. I also checked my customer list and he has never been a customer at my establishment. I would appreciate his complaint/review be removed and placed with the ************ location, which is as follows:
Mike More Miles
******************************************************
Thank you,
*********************
**************************************
Customer response
06/21/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. You can remove my complaint.
Sincerely,
***********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.