ComplaintsforPathway Financial
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/20/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hello,I have used this company in the past to obtain funding with success, however this time around was completely different.I had purchased the funding program for ***** that was sold to me which would be credit repair that included funding. When it came to the credit repair I was under the impression they would assist with this, however they advised me to take a course that would teach me how to do it on my own which I did. The course advised me to send letters to the mistakes on my credit file to assist with getting the file corrected, this did not fix anything. When I called Pathway to get assistance because this is what I originally paid for they advised that I should send another letter, I did this. To this day nothing on my file has been corrected and I have received nothing for what I paid for. I tried reaching out to my rep at the company and they told me they wouldn't do anything. I understood they had did some work so I requested even a partial refund.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.