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Find a Location

Ford Acceptance Corporation has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ford Acceptance Corporation

      1540 E Dundee Rd Palatine, IL 60074

    • Ford Acceptance Corporation

      21 S Evergreen Ave Arlington Hts, IL 60005-7800

    Business ProfileforFord Acceptance Corporation

    Loans
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Ford Acceptance Corporation has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ford Acceptance Corporation

        1540 E Dundee Rd Palatine, IL 60074

      • Ford Acceptance Corporation

        21 S Evergreen Ave Arlington Hts, IL 60005-7800

      Location of This Business
      1540 E Dundee Rd, Palatine, IL 60074
      BBB File Opened:
      5/12/2017
      Years in Business:
      55
      Business Started:
      11/30/1968
      Type of Entity:
      Corporation
      Business Management
      • Howard Levine, President
      Contact Information

      Principal

      • Howard Levine, President

      Customer Contact

      • Howard Levine, President
      Additional Contact Information

      Fax Numbers

      • (847) 797-5863
        Primary Fax

      Industry Tip

      BBB Tip: What to consider when researching personal loans

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/18/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I filed a complaint earlier today and realized it was towards a dealership and not corporation. I need to amend my filing, towards **** corporation.I bought my vehicle March 2019. It is a **** escape. My vehicle currently is in the shop with a blown engine due to a recall that **** put out and did not notify me I have always taken my vehicle into **** dealerships for service. And **** sent out a notice in December ***************************************************************************************** April 2022 I took my vehicle in to get it fixed because of engine not running properly and compression issues. The dealership said they fixed it sent me on my way. By October 2022 my vehicle is no longer running. I have just got it into the dealership. To find out what was wrong and they told me that **** had a recall and they would pay for partial problem of the engine. **** corporation has told me it is my responsibility to cover the rest which is about $2600. **** has known about this problem and what it would do to the engine, but yet nothing was ever said I have been in without a vehicle since October 2022. The vehicle only has ****** miles on it maintenance done regularly and now I have no vehicle and **** says there is nothing they can do about it. I have been speaking with **** for over six months trying to find out whats wrong with my vehicle. Now that they know they are not doing anything about it except for replacing the parts that was in the recall even though it ruined the rest of my engine and they expect me to pay for it. I think **** should buy back my vehicle or put me in something else, I have made my payments and I am paying for a vehicle. I cannot use they will not even give me a loaner until the vehicle can be repaired or the problem can be solved. It was **** corporation who said I should file a complaint with a better business bureau .

      Customer Reviews

      0 Customer Reviews

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