Business ProfileforDressfat.com
Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints concerning
- Consumers allege ordering product from the website and never received the item.
- Consumers allege the business is not answering the customer service emails and/or phone number available.
On 12/6/2022, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of 12/27/2022 the business has not responded to the BBB request to address the pattern of complaints.
In December 2022, BBB investigated Dressfat.com's business practices. This investigation was prompted by a complaint inquiry regarding a consumer never receiving items from the website after making a purchased from https://www.dressfat.com/.
On 12/06/2022, BBB requested additional information. As of 12/27/2022, BBB has not received any response from the business.
Based on the information detailed above, BBB cannot confirm the legitimacy of Dressfat.com.
Additional business information
On 12/06/2022, BBB contacted the business regarding their advertised products on their website. The BBB has asked the business to substantiate that they are currently in service and to provide documentation as required by BBB’s Code of Advertising.
The business advertised the following product on their website:
https://www.dressfat.com/about-us
Company Profile
DRESSFAT Was Established In 2018, Focuses On Cross-Border Export E-Commerce Platform Business, And Its Products Involve Multiple Vertical Categories Such As Clothing, Electronics, And Daily Necessities. With The Rapid Development Of The Internet Today, DRESSFAT Is Actively Developing Overseas Markets. After Unremitting Efforts, The Company's Products Have Covered Taiwan, Hong Kong, Japan And Most Countries And Regions In Southeast Asia. All Employees Of The Company Constantly Try New Business Models, Use New Methods And New Ideas, Continue To Enrich And Expand New Product Categories, And Provide Consumers All Over The World With More Choices.
Rofessional Customer Service Team
We Have A Professional Customer Service Team Dedicated To Solving All Customer Needs. Professionalism And Speed Are Our Service Tenet.
The BBB Code of Advertising States:
1. Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 1132 E Cooper Dr, Palatine, IL 60074-7233
- BBB File Opened:
- 7/3/2022
- Years in Business:
- 2
- Business Started:
- 8/1/2021
- Type of Entity:
- Sole Proprietorship
- Business Management
- Business Manager, Managing Member
- Contact Information
Principal
- Business Manager, Managing Member
Customer Contact
- Business Manager, Managing Member
Customer Complaints
48 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
03/01/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Customer Reviews
41 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Nancy W
03/09/2023
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