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Complaint Details
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Initial Complaint
08/30/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
We contacted the business to make a change to the event and she refused to, and then hung up on us. Very unprofessional.
Business response
09/01/2022
We could not find such a name in our event bookings and need further information such as event date and original holder of event in order to speak to our front office about the situation. As of now we could not find the event under name listed. We do have written in the contract though that there are no refunds and if cancelled event holder must pay 50% of the cost. Please give us more details on the event in order to look up the information and speak to our front office about the incident.
much appreciated and as always if a client was not treated properly we will definitely want to speak to our employee about that but need more information to do so
much appreciated
Customer response
09/06/2022
Complaint: 17798354
I am rejecting this response because: they have not been very helpful, and the event has already passed so theres nothing we can do now.
********************* C
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.