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Find a Location

MidAmerica Orthopaedics SC has 1 locations, listed below.

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    Business ProfileforMidAmerica Orthopaedics SC

    Health and Wellness

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10330 South Roberts Road, Palos Hills, IL 60465
    BBB File Opened:
    1/15/2016

    Customer Complaints

    4 Customer Complaints

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    Most Recent Customer Complaint

    07/25/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I have been having issues with MidAmerica Orthopaedics since I went into their office. I went in to get custom orthotics in 3/24/22 Was told it wouldnt be be much and that insurance would cover most of the bill. Still wasnt told of the amount. Then proceeded to use a mold of my foot guaranteeing they will be charging me of at least the price of the mold which was an absurd price so was left with no choice to comply and purchase the orthotics if not, still be charged for mold. ****************************************** extremely inappropriate with remarks as to why I havent been making any follow up appointments but ***** told to make said appointments nor the staff arranging them. I have been trying to pay them and was under the assumption that I was on a payment plan with them. Called them today 7/25/23 and was told that I was never in a payment plan. There was a notation in their system that I discussed a payment plan with them but was never initiated. I do recall giving my card information to a representative there and setting up a payment plan of $50 to extend to a year. Now the current rep said that the plan was never final. I then tried to use a PWA card that expires on 1/24 and was told I need to break my payments down by the remaining months on the card. And that I could not update my card so I have to pay $548.65 divided by 6 months instead of a year. Never heard of such a thing that I cant update my payment information. MidAmerica orthopaedics is so unorganized and uninformative. Tricking their patients to do commit to things without informing them of costs and updating appointments. I also am looking at my bill and seems a bit farfetched of what I am being charged for

    Customer Reviews

    0 Customer Reviews

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