ComplaintsforAudibel
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Complaint Details
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Initial Complaint
11/29/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Contacted Audibel about hearing Aids on 07-01-2022. New Aids were ordered on July 1, 2022. At this visit, I asked the office secretary, if I can get my money back , if I dont like the new Aids. Trial date ended on 08-12-2022. July 8 was first adjustment, then again on July 15, and then again on July 25, and again on Aug 8, then again on Aug 26, and then on Aug 29 placed a phone call to Audibel, Paris IL.to complain again about being able to hear properly. Then on September 2, called Audibel, Paris IL to request my money be returned. Facility manager refused my request because trial period had ended on 08-12-22. I was never satisfied with these new Aids from the first day I tried them, and Facility Manager said to keep coming back and He would adjust them so I would be satisfied with performance of new Aids. I have never been satisfied with this purchase, and have ask repeatedly for my money back, only to be refused. Can you please look into this for me and help to resolve.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.