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Find a Location

Eagle Recovery Associates, Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforEagle Recovery Associates, Inc

    Collections Agencies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This firm offers billing and account collection services.

    Business Details

    This is a multi-location business.

    Find a Location

    Eagle Recovery Associates, Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2601 W Forrest Hill Ave, Peoria, IL 61604-1812
      BBB File Opened:
      3/17/2004
      Years in Business:
      20
      Business Started:
      1/1/2004
      Business Started Locally:
      1/1/2004
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Ms. Angela Simpson, Collection Manager
      • Ms. Paula Jensen, Sr. Vice President Client Relations
      Contact Information

      Principal

      • Ms. Paula Jensen, Sr. Vice President Client Relations

      Customer Contact

      • Ms. Paula Jensen, Sr. Vice President Client Relations
      Additional Contact Information

      Fax Numbers

      • (309) 272-1400
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Understand consumer rights when it comes to debt collection

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/11/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      I have been receiving calls with a message stating that they were calling from ERA and to call them, naturally when I think of ERA, I think of Equal Right Amendments, therefore thinking they were some kind of political group calling. I for some reason called them from work today after receiving another call, and was going to tell them to take my name off their list. I was surprised to hear that they said they were a collection agency. When I got to speak to a lady, she was very rude, and because I wouldn't give her my phone number she wouldn't give me any information, I told her they should have my number as they were the ones calling me, she just told me I would not be getting any information from her. I feel that if they are calling my phone number, they would have my name associated with it, which I was giving her my name. Is this a legit place and how can I get my information without giving them to much of my personal information. I know I have had some of my information compromised, and I would like to figure out what is going on. As far as I know all my bills are current and shouldn't have anything that would have been sent to collections as I hadn't received any kind of notice.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Holly T

      1 star

      03/20/2024

      i had received no notice that my hospital bill was being sent to collections due to an error on the hospital's payment portal end. i ended up getting a voicemail from this "company" not stating who they are or why they were calling. i also went to their online webchat. what a joke! i asked for in writing why my hospital bill was sent to collections not even a year after my procedure (it was 5-6 months after my procedure was done) and i was sent an itemized receipt of my medical bill which that was NOT what i asked for. i then tried to email this "company" with the email address listed on their website and it came back to me as if it was a fake email address. my last resort is physically mailing them a very wordy letter. i've read so many other reviews and complaints about eagle recovery associates inc and i'm not impressed at all and more ****** off than anything. if you end up answering a call from them, please be careful on what you say and how they speak to you.

      Local BBB

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