ComplaintsforTourest Motel
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Complaint Details
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Initial Complaint
07/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I've lived here for going on about 3 years now and the date started about 6-01-23 a new manager took over the business and he's got some joke drunk that runs the counter and the internet has been out for over a month now I pay $270 a week to live here and when I asked about the internet The Man Behind the Counter told me to go f*** myself and I tried to reach out to the owner and he I can't get a hold of the owner but the guy that's running the place is never here so I have to deal with the manager behind the counter and he drinks on the job also he's been stealing money from people he's been up charging $100 more for customers that come here and try to stay for the night and puts it in his pocket. I've tried telling the new guy that is running the place about it and he totally just disregards me so somebody needs to contact the owner of this place because this is out of control now at this point and the Wi-Fi is the only way to watch TV or anything here and when the Wi-Fi doesn't work I can't watch any TV or anything so when I come home from work and I want to sit down and try to watch a show I can't even do that because the Wi-Fi doesn't work and the guy behind the counter refuses to fix it and like I said when I asked him to fix the internet he told me and I quote to go f*** myself! Something seriously needs to be done I greatly appreciate it if somebody could contact me or contact this business and tell them that some somebody needs to contact the owner and tell him what's going on because his business is getting run into the ground since he left over a month ago!
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
16 W. U.S. Highway 6
Peru, IL 61354
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.