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Find a Location

CCP Automotive Repair Inc. has 1 locations, listed below.

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    Business ProfileforCCP Automotive Repair Inc.

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    11932 S Spaulding School Dr Ste 4, Plainfield, IL 60585-9434
    BBB File Opened:
    3/5/2023
    Years in Business:
    17
    Business Started:
    1/1/2007
    Business Incorporated:
    5/6/2022
    Type of Entity:
    Corporation
    Business Management
    • Ms. Sheri P, Owner
    Contact Information

    Principal

    • Ms. Sheri P, Owner

    Customer Contact

    • Ms. Sheri P, Owner

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On March 4th,2023, I went to the shop to change my front break pads. They said it would take $180dollars. I thought it was reasonable, so i drove my car there. Then they said I need change the rotor as well, totally cost about $360. Although it is double the price, I also comprised. Before their shop closed that day, they told me I also need change calipers and the bill went up to over $1300, otherwise, my car can not drive. It is far beyond $180 when I called them. So I asked them stop and bring everything back. But they refused and kept my car in their store force me to pay. Before I went to their shop, my car run good. Brake light indicated I need new pads, but the brake worked good, no noise and functional good. After their work, it totally failed. They kept my car and force me to pay them labor fee for their service which actually broke my car.Just want to know how to get my car back and prevent they doing some sort of hidden damage to my car. And even if I get my car back, it does not work now, I may have no car to drive for couples of weeks in future because of their service. I also have to pay significant amount of money to another machines to clean up their failure work.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Chicago & Northern Illinois

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