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ComplaintsforTriple AAA Trucking, Inc.
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Complaint Details
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Initial Complaint
08/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I believe 06/12/2022 my vehicle broke down on the middle of the highway (495 towards ******** **). Dispatcher told me to wait until a driver towed my vehicle away from the breakdown. Sometime later, I receive a call from a dispatcher asking if I was at a safe location (which I was in my car safe to me), he then stated to take an uber home since it wasn't safe, and that a dispatcher wasn't available till 7;30am (at the time it was 4am if recall) I take an uber home, and then I go home to sleep. At 7:30 am I receive a call from the driver which I missed and a text, which states (I'm at your vehicle come to the vehicle spot). How would I make it to the location? I call Triple AAA trying to locate my vehicle. Long story my vehicle was towed by state police for abandoning the vehicle on the highway. Triple AAA refuses to pay me for the impound and storage of the vechicle. If more information is required I can provide.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.