![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforAll State Moving Services Inc.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
It all started on 12/04/21. We were told one price and then lied to about said price once they got to our house. They then string us along for months. These people scammed my family and I and bullied us into paying them. They even have the *** on their butts bcuz theyve committed federally offensive crimes amongst many others like my wife and ****** had to make a police report and everything as well. We ended up paying a total of $10,594.25 to them. None of which weve been able to recover. Then to make things even worse we ended up having to file a claim with our insurance because they not only returned some of our items to us broken and ruined completely, but some things were not returned at all. We ended up losing $35,000 worth of our things including the broken items. This was a horrible experience where they threatened us with legal action once we confronted them on our own about the mishap. They were rude in most emails sent back and forth and would only EVER want to discuss money. They also go by Bulls Moving located in ******, **.Initial Complaint
06/03/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
All State Moving ****** ******* /MC-******* which can be seen on the attached contract. Pickup on 11-19-21 and Delivery on 1-20-22 A. The first problem I ran into was at delivery. I was sent an email from Interstate Moving Services requiring a $1000 shuttle service because there was no room for a Semi to park. I sent a picture of the Go *** Lines Semi that was parked in front of our house just a few days prior, so they agreed that I didnt need to pay the shuttle fee. The odd thing about this is that when they did show up it was only a 26 truck and our property had never been in a Semi.The delivery driver called and informed me that they should arrive between ****PM. I told him that this was unacceptable as it was unsafe to unload in the dark and that my family didnt feel safe with strangers in the house after dark. Also, I wanted to be able to inspect the load for damage. I told him I had previously asked for a 24-hour notification before delivery and was told by email that was fine. He said if he had to come the next day, he would have to charge a redelivery fee of $500. After much discussion he called back and said his boss told him he could redeliver the next morning at 8AM. He did come the next day, but it was about 5PM and he didnt have but one helper which resulted in me helping unload the complete truck load with them. The lift gate was broken to I unloaded everything in the truck to the rear while the two guys took everything into the house. Even with me helping it was past 10PM unloading the truck. I have pictures of the contract which is almost completely blank except for a list of the biggest ticket items not stored in keeper boxes that I had to fill out myself. There is also pictures of the load could possibly be pictures of the most irresponsibility packed moving truck in history. Our property was not packed this way when I left our old residence. Almost everything in the load is damaged or destroyed. Items stolen or missing values at over $10K
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.