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ComplaintsforHaywell, LLC
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Complaint Details
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Initial Complaint
07/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We purchased a newly built home in Westwood Neighborhood of ********, ** on 04/14/2023.This amount was paid from the total purchase for completion of escrow items - $18,900.00 These items included: - Deck built - Driveway poured - Patio poured - Grading and seeding of yard On 04/05/2024 (after a verbal, in person conversation with ******************* in Fall 2023) I sent an email to president/owner of business, *******************, listing issues that need to be addressed for the home per 1 year warranty. Email covered issues to be addressed -floor joist still creating a large raise in the main floor - driveway low spot that is creating drainage issues - Yard grading insufficient & leading to pooling of rain runoff. Property **************** corner of home.- piece of flashing above the front porch not yet placed. Wasps may have used opening to create a nest. Assess for any structural issues since it has been left open/incomplete.- painting touched up after floor replaced - electrical surge with washer circuit- the basement leak was epoxied but not seen through to completion- master bedroom door sticks when humidity rises Also asked for list of contractors that he told us he would send. I sent a follow up email on July 8, 2024 to ******************* that I have not received a response to.Most issues have not been addressed & list of contractors has not been received. Haywell, LLC is responsible for contracting to complete work. In other words, we are forced to wait on Haywell to work with contractors to address the above issues. Our driveway was sealed by a different company. The company that sealed our driveway said that the driveway was not poured correctly. They said it isnt graded properly, ruts were left in it, looks like theres less than recommended 2 inches poured & should be poured up to the top of grass line but is not. This has been shared with *******************.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.