2 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Dan T
5 stars06/18/2024
Repaired the wiring on my 16yr. old ******** no one wanted to work on. All work completed in a timely manner. Excellent professionally run shop.Review from Abby A.
1 star05/01/2023
I asked if they accept the my synchrony car care credit card. They said they would call me back, never did. I said that I needed to know before they worked on my car incase i couldnt pay with my credit card. They never called back. Opened my car up to do nothing even though we have an invoice from another shop saying said parts needed replacing. Mind you I was there for a warranty replacement and wasnt supposed to owe anything! I asked if they accepted my credit card on friday, dropped it off sunday, called monday morning before they touched my vehicle again to ack about the credit card clarifying i cant have them work on the vehicle if they dont accept the card fot anything outside of my warranty work. They never called back both times. The owner said you now owe me labor $$. They also BROKE my **** bar link and replaced it. So he did nothing but replace what he broke and charged me labor. Terrible customer **********************. The other tech that previously answered the phone said he has never even done SWAYBAR LINKS and has to rely on his boss/the owner to figure it out. This place is unprofessional in so many ways. Worst customer ********************** ever. Owners should listen to their customers. The owner did nothing but talk over me and say i never told him things that i obviously called trying to communicate. They said they had no answers and said theyd call back but both times did not. Just the worst.
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