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ComplaintsforLandstar
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/19/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
MY MOVE WAS CANCELLED AND I HAVE BEEN WAITING TWO WEEKS FOR A REFUND OF THE $1,900 DEPOSIT. I HAVE CONTACTED THE COMPANY SEVERAL TIMES AND THEY SAY IT IS IN QUEUE, HOWEVER I KEEP WAITING AND NO REFUND HAS BEEN PROCESSED. IF I KEEP WAITING FOR THEM IT WILL BE TOO LATE TO DO ANYTHING. I CAN'T KEEP WAITING FOR THEM TO RESPOND, I AM FILING A COMPLAINT HERE AND WITH THE CREDIT CARD COMPANY AND WITH THE POLICE DEPARTMENT FOR FRAUD BECAUSE THE ADDRESS THEY PROVIDED ON THEIR OFFICIAL DOCUMENTS IS NOT IN FACT THEIR ADDRESS - ANOTHER COMPANY IS LOCATED AT THEIR ADDRESS. I CANNOT FIND ANY LEGAL ENTITY LISTED IN ******* RECORDS FOR LANDSTAR *** LINES AT THE ADDRESS THEY PROVIDED. I WANT MY MONEY BACK.Initial Complaint
05/05/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
On December 12th 2022, I ended my contract with Landstar after 10 plus years working for them as a truck owner/operator with no issues on either party.According to info from pay statements, I have $2632.02 balance owed to my from tax credit, escrow account, unused and returned ******************. I've been trying to resolve this for 5.5 months but things are not progressing at all and every time I call, things just keep getting delayed. Departments are not communicating with each other so my issue is not getting resolved. I just want the money that is owed to me.Initial Complaint
05/23/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
This place of business calls me daily asking me to drive. I block every number and they call from another number. Then they will send text messages. I get about 3-4 calls a day and the same with text messages. I have asked EVERY PERSON that calls me to remove my number. They all tell me they cant. At this point its harassment! I need your help stopping this. Even if there were a main phone number i would call and ask them to get rid of my number. They ALWAYS ask for *******. This has been my phone number for the past 20+ years. No ******* here. Please help me. Thank you
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.