ComplaintsforQuality Resale Store
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Complaint Details
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Initial Complaint
04/18/2022
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Purchased a used deep freezer on April 16th. Was assured that it was in good working order. Paid $250.00. Left it plugged in over not and would not cool down nor freeze. Called on the 16th when we felt something was wrong was told all sales final no refund and hung up on. Tried to call again on April 18th. To be informed the same and hung up on again. Called back and was sent to voice mail. Checked the reviews on the store and this has happened to several people. They have no right to do business if they are going to keep doing this to people.Initial Complaint
12/13/2021
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I purchased a kitchen table with 4 chairs and one tv stand from this company about 2 months ago. My products still have not been delivered. I am requesting an update, as I have reached out to the business numerous times, and only been told that the driver would not bring my products until he has another delivery in Beloit. I had a delivery date, but I was in the hospital on that date; I paid the delivery person $30.00 for my delivery. Yet, I have not even been offered a refund, nor an updated delivery date. I contacted phone #************
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Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.