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Find a Location

Power Restoration of Rockford has 1 locations, listed below.

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    Business ProfileforPower Restoration of Rockford

    Water Damage Restoration
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/19/2021

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Power Restoration, LLC is a full service restoration company. Services include Water and Fire Losses, Mold Removal, Sewage Clean-Ups, We also provide Residential/Commercial Remodels Such as Hardwood Flooring, Kitchens, Bathrooms, Basements, and Attics.

    Business Details

    Location of This Business
    Rockford, IL 61109-2169
    BBB File Opened:
    3/24/2021
    Years in Business:
    5
    Business Started:
    3/12/2019
    Business Incorporated:
    3/12/2019
    Accredited Since:
    10/19/2021
    Licensing Information:
    • I.I.R.C.R.C Accredited-Institute of Inspection Cleaning and Restoration Certification 

      WTR-Water Damage Certified Technicians

      FSRT-Fire Damage Certified Technicians

      License Bonded and Insured-Company (U.S.G.) Policy#5054-2035

      The Rockford Chamber of Commerce

      Miracle Mile

      Rockford North End Association

       

    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    9
    Alternate Business Name
    • Power Restoration LLC
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. Ramon Darby, Owner
    Contact Information

    Principal

    • Mr. Ramon Darby, Owner

    Customer Contact

    • Mr. Ramon Darby, Owner

    Industry Tip

    BBB Tip: Preparing for and recovering from flooding

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/23/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    Power Restoration contracted with ** and *************** to mitigate fire damage and rebuild house. The demolition was completed but after receiving 3/4 of the rebuild funds, the company disappeared. *********************, owner, has not responded to emails, texts, or phone calls. We now have a half built house and have to use our personal savings to complete the work, as insurance will not pay twice.
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rocio A

    5 stars

    07/07/2023

    I called Power Restoration and a couple of other restoration companies to come do an estimate of water damage I suffered in my home. Power Restoration was the first to come out to my home and they were very prompt, thorough, they explained the whole process step by step. I chose to go with them for those reasons and they exceeded my expectations from start to finish. They did what they said they would and they did it in such timely manner. They helped me through out my insurance process and that took a great relief off me as a first time homeowner and it being my first claim ever. I would 100% recommend them to anyone that has suffered water damage.

    Power Restoration of Rockford Response

    07/08/2023

    We're extremely thrilled about your experience with us! To see that our hard work and efforts are making families satisfied means everything to everyone employed here at Power Restoration. If your family ever encounters another traumatic catastrophe, please do not hesitate to call us. Again, thank you!

    Local BBB

    BBB of Chicago & Northern Illinois

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