Business ProfileforOCP Construction exterior

My 1st floor family room ceiling had an water damage around May 2021 and I filed an claim on my own with my insurance *** right away thinking roof was the cause. Around mid July , LUX general ** has performed investigation. They filed 2 more claims without my knowledge (one for inside ceiling and the other one for roof instead of working on my original claim). It turned out to be upstairs bathroom was the cause of the water damage. My insurance paid out the roof repair in full but only partial for 1st floor water damage. The original roof estimate given by LUX was $17,890.04. Our insurance pay out was $30,181.14 which included both roof and 1st fl ceiling repair (~$1600.00). LUX repaired the Roof around end of September and was still waiting for 1st fl claim to be resolved. Meanwhile, I signed and gave them all the checks my insurance sent me. When the 3rd claim they filed was finally denied, they advised me to get a lawyer to fight more with my insurance *** but I didnt want to do that. When I finally decided to dis**ntinue relationship with LUX due to high estimate for the upstairs bathroom repair they have given me, they took ceiling repair payout from my insurance also without fixing it. When I asked them for the ceiling repair payout money, they told me their loss was too great for the investigation (tear out portion of upstairs shower and running dryers) to return that money back to me. However, I lost my my insurance policy because of their mistakes (filing 2 more claims, too many claims in short period of time) which resulted in higher insurance premium. Also I had to pay out of my pocket again to fix the 1st floor ceiling when my insurance clearly paid me to do so. I sent them an email on 2/5/23 with a formal **mplaints. They didnt respond yet as of today. This caused a lot of stress which even lead me to seek doctor visit. All I want from them is to give me my $1600 back from my insurance payout and move on. Hope you can help me. Thank you!