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Find a Location

Alvarez Lawn Service Inc has 1 locations, listed below.

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    Business ProfileforAlvarez Lawn Service Inc

    Lawn Maintenance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    96 Iris Cir, Romeoville, IL 60446
    BBB File Opened:
    6/22/2020
    Years in Business:
    9
    Business Started:
    12/22/2014
    Type of Entity:
    Corporation
    Business Management
    • Felipe Alvarez, President
    Contact Information

    Principal

    • Felipe Alvarez, President

    Customer Contact

    • Felipe Alvarez, President

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/26/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Contracted with ********************** Concrete to replace existing patio with 5 inches of concrete on 10/27/2021 with a one year warranty. The initial contract was for a 40x20 patio using 5 of gravel and 5 of concrete with fiber mesh mix ****. Also, he would install 2 new steps and 2 drain pipes.He assured me that no rebar was needed. Original cost $8,850 and $800 for dirt. I have a raised ranch style home so contingent on this patio was replacing a wood deck that is our access to the backyard. We contracted with ********************** for the deck as well since it was during COVID, contractors were hard to find. Mr. ********************** contacted an associate to dig the pilings and build the deck. We had to have the pilings done before ********************** could pour concrete. I had the plans for the deck ready with supply list and everything. The colleague came out that evening and started digging the holes. They passed inspection as far as depth however, he dug the holes in the wrong place! They were ready to be filled, but one of the tubes laid outside the edge of where the patio was to be poured. There was also a problem with placement of the piling for the stairs. I ended up having to find someone else who could work around the pilings and keep everything within code. My deck design had to be altered leaving me with the stairs running along the siding covering up a window and my access to the water spout. They ran the sump pump drain line under the concrete for us. I was upset that he used an old piece of 1 1/2 inch PVC that I had laying by my garden (for my own project). Code is 4 inch schedule 40 PVC. I was told he could not run the drain line going north, as I had originally asked, because there was a block of concrete (a footing for the original stair landing) which they claimed they couldnt remove or work around. I have tried for the past year and a half to have them repair the cracks. I have been given 2 dates for the repair and both have been canceled last minute.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ernest E

    1 star

    07/11/2023

    Filepe and his crew rushed the job, the concrete cracked within 4 months and It floods in areas. Alvarez *** and Downright Patios and Upright Fences said they would fix come spring. Text messages. I will be next weekend, never came out. I would text again. Next week,never show up. Never did. I have text messages saying they would take care of the issues. Never did. I would not recommend this company or Downright Patios Upright Fences. Now I have to hire attorney.

    Local BBB

    BBB of Chicago & Northern Illinois

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