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ComplaintsforVentura 21, Inc.
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Complaint Details
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Initial Complaint
02/01/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I requested to view the books and records as well as invoices and proof of payment from this HOA of which I am a member. I have been advised by individuals that I will be charged a fee for research and copies . I have asked three times for a copy of the fee schedule to be sent to me either by email or mail and have recieved no response. I have also asked twice for an estimate of the cost of researching the information I have requested to see with no response. It is unconscionable for a business to arbitraily charge someone fees without providing information upfront when asked for copy of the fee schedule and not to provide an estimate when asked. This could be considered unfair business practice .
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.