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Find a Location

Affinity Auto Sales LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAffinity Auto Sales LLC

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    24W483 Lake St, Roselle, IL 60172-3347
    BBB File Opened:
    3/11/2022
    Years in Business:
    5
    Business Started:
    12/19/2018
    Business Incorporated:
    12/19/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Alaga Begovic, Principal
    Contact Information

    Principal

    • Mr. Alaga Begovic, Principal

    Customer Contact

    • Mr. Alaga Begovic, Principal

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    On April 13th 2023 I purchased a 2017 **** Transit from "Affinity Auto Sales" in ************ in the amount of $31,379. The total amount I paid including taxes and extended warranty was $37,000. The person who I closed the deal with was the owner JD; I asked him if I could take the car to my mechanic in ****** for inspection, but due to the distance, I was not allowed to do so. We took the car for a test drive which went great, and when I asked about the condition of the Van I was assured by JD that it was completely inspected by their technicians who are one of the best in the area. Also, just to be safe, I purchased an extended warranty package in the amount of $2,734, during which I was told that I was covered in any situation! On April 17th 2023, five days later, I took the vehicle to my mechanic for inspection and oil change. When he picked up the van, he noticed a serious oil leak that seemed to have been there for long time. After a short inspection he told me that the situation was serious and advised me to take the vehicle to **** dealership so they could take care of the problem. At this point I already knew that affinity auto sales had sold me a damaged vehicle in the first place, but I wasn't worried about that since I had purchased their extended warranty, so I scheduled an appointment and brought the van for service at one of **** dealerships. After almost a week at the dealership, I received a reply that my claim was rejected because this part is not covered And my bill is $3,223 which was supposed to be only $100 deductibles according to the warranty. When I called "Affinity Auto Sales" I was told that they will get back to me. After waiting and calling again I was not able to reach JD and the minute I said my name they hung up the phone. The way they treated me and ignored my phone calls only strengthens the fact that they knew the car they sold me had a serious problem that was not covered by The extended warranty and was very expensive to fix.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Miguel G

    1 star

    11/19/2023

    We bought a 2014 *** with ****** miles after 2 days of the purchase we start having problems we took it back to the dealership they said everything is ok nothing is wrong not I took it tho the *** dealership to get a diagnostic engine was bad **************************************************************************************** down payment and plates everything.  

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