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          RainSoft has 1 locations, listed below.

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            • RainSoft

              101 S Gary Ave Roselle, IL 60172-1667

              BBB Accredited Business

            Business ProfileRainSoft

            Water Treatment Equipment
            BBB accredited business

            Contact Information

            101 S Gary Ave

            Roselle, IL 60172-1667

            Visit Website
            (847) 437-9400

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            Closed

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            Customer Reviews

            1.4/5

            Average of 20 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            39 complaints closed in last 3 years

            18 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/1/1976

            Years in Business: 71

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            RainSoft is a retailer and installer of whole-home water treatment systems. Products include water conditioning systems. drinking water systems, water filters, air purification systems and laundry systems. 

            Business Details

            Location of This Business
            101 S Gary Ave, Roselle, IL 60172-1667
            BBB File Opened:
            1/1/1969
            Years in Business:
            71
            Business Started:
            1/1/1953
            Business Started Locally:
            1/1/1953
            Business Incorporated:
            7/14/2011
            Accredited Since:
            12/1/1976
            Type of Entity:
            Corporation
            Alternate Business Name
            • Aquion, Inc
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            9:00 AM - 5:00 PM
            Su:
            Closed
            Business Management
            • Mr. Michael Madsen, CEO
            • Ms. Susan Shoemaker, Manager
            • Mr. Scott Harmon, Member
            Contact Information

            Principal

            • Ms. Susan Shoemaker, Manager

            Customer Contact

            • Ms. Susan Shoemaker, Manager
            Additional Contact Information

            Fax Numbers

            • (847) 437-5539
              Primary Fax
            • (847) 354-6950
              Other Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            39 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/22/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            False advertisement product on defects with no one trying to help trying to charge more money. Family got sick over non-working system .
            Read More
            Read 38 More Complaints

            Customer Reviews

            20 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Carolyn F

            07/03/2024

            We have the rain soft and we had a leak and they had to send someone out he came out and fix it he was very nice and he knew what he was doing and if I have to have someone come out again I want his man his name is **** and he knows what he doing and it does not take him all day to get the job done he was at our house about 6.15 p.m.and he got done at about 7.30 p.m.hedone and finally heading home rain soft I hope you know what you have when it comes to this man he knows what he doing and he very nice and even though he was hot and tired he still never complained about it he is a really nice person From 1-10. I would give him a 10 if he had been the that put it in are if he had been the one to come out Monday we would not have had to call them out again because he knows how to get the job done Thank You so much ****
            Read 19 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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