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Find a Location

Rainstorm Car Wash St. Charles has 1 locations, listed below.

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    Business ProfileforRainstorm Car Wash St. Charles

    Car Wash

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1625 W Main St, Saint Charles, IL 60174
    BBB File Opened:
    7/24/2022
    Years in Business:
    4
    Business Started:
    1/1/2020
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Business Manager, Managing Member
    Contact Information

    Principal

    • Business Manager, Managing Member

    Customer Contact

    • Business Manager, Managing Member

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/29/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    They are offering a promotion of $1 unlimited wash for the first month. I wanted to try their service and I was told that I can cancel it anytime and it has to be at least 7days prior to the next billing date. I called 9days prior to the billing date to cancel it but nobody would want to cancel it because according to the person I spoke with on the phone is that I have to do it online or I have to go to one of their location. I told him I am out of state how can I go their just to cancel it? And he said he cannot do it thru the phone because they are busy. It does not make any sense. If I would have gone there and they are busy that means he still cannot help me with it? Then why not just cancel if thru phone?This business is really sketchy about their cancellation.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Chicago & Northern Illinois

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