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Find a Location

Concrete Hero has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Concrete Hero

      1031 Howard street Saint Charles, IL 60174

      BBB Accredited Business
    • Concrete Hero

      908 Apple Dr Schaumburg, IL 60194-2251

      BBB Accredited Business

    Business ProfileforConcrete Hero

    Mud Jacking Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/2008

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Concrete Hero offers solutions that are designed to extend the life of concrete.  Our main services include polyurethane concrete lifting, epoxy/polyuera floor coatings, concrete sealing, joint and crack caulking. 

    Products & Services

    Concrete Lifting - Polylift

    Concrete floor coatings - epoxy and polyurea

    Concrete Sealing

    Concrete Caulking

    Business Details

    This is a multi-location business.

    Find a Location

    Concrete Hero has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Concrete Hero

        1031 Howard street Saint Charles, IL 60174

        BBB Accredited Business
      • Concrete Hero

        908 Apple Dr Schaumburg, IL 60194-2251

        BBB Accredited Business
      Location of This Business
      1031 Howard street, Saint Charles, IL 60174
      BBB File Opened:
      7/28/2008
      Years in Business:
      31
      Business Started:
      1/1/1993
      Business Started Locally:
      1/1/1993
      Business Incorporated:
      3/24/2008
      Accredited Since:
      10/1/2008
      Type of Entity:
      Corporation
      Alternate Business Name
      • Catalano Concrete
      • Catalano Concrete Construction, Inc.
      Business Management
      • Mr. Pete Catalano, President
      Contact Information

      Principal

      • Mr. Pete Catalano, President

      Customer Contact

      • Mr. Pete Catalano, President
      Additional Contact Information

      Fax Numbers

      • (847) 466-5141
        Other Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/08/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Concrete Hero (**** Catalano) installed a new driveway for my home on 6/18/2020. I spent a significant amount of money and trusted their expertise. Concrete Hero damaged my curb and sidewalk and gave me a really hard time about coming back to fix it. They put some mismatched concrete in the damaged areas which has since crumbled away and looks horrible. Within a year, the entire concrete driveway was pitting everywhere, crumbling at the edges, and has many cracks. Although I have a 3-year warranty, the company is not returning ANY of my calls or emails (I've been trying for almost 3 years, not a single response).I also made a ****** review to which they replied that they came to my house to review and discuss. This is a lie. Despite calls, emails, and letters, they have not responded even ONCE. They also claimed this is wear and tear, which is also a lie. My driveway is crumbling at the edges and pitting an excessive amount throughout, and I don't use salt nor plow. Every year it is worse and worse. I wish I would have paid more for a company that knew what they were doing. My neighbors have even commented on the way it looks. When you invest this much money in something, you expect a good result that will last years. I've never had problems with any other contractors over the years, but this is an 100% shady business. They are not honoring their warranty, and I had a reasonable expectation that the driveway would have held up for years without these immediate issues. The fact that they didn't even return the a single call shows how much they don't intend to follow up with issues.
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Swati P

      1 star

      05/03/2024

      They came to my property to give a quote for my front stoop sinking, to seal a crack, and to seal the stoop and concrete sidewalk- all in the front of my house. *****, the estimator, and **** the owner both came out while I was not home. When I followed up on the quote with *****, he told me went to the back, took pictures of my patio and forwarded them to someone he knows to give me a quote for cleaning and sealing the pavers, all without my knowledge or consent! I sent a few emails to **** and called him to discuss this violation of privacy and lack of professionalism and I never received a phone call back or a reply, nothing! Finally, when I email **** telling him that I will be reporting his company, he sent me a short email basically justifying *****'s actions saying that "he was trying to be helpful by referring you another service provider who can assist with the pavers. I will make sure he deletes the photos. Sorry for the discomfort this may have caused you." No acknowledgement of any wrong doing- that they should have asked if it was okay to go back there and take pictures. I will not ever give business to a company that doesn't respect my home and privacy and one that is so unprofessional and unaccountable for their actions. I have no idea what kinds of pictures of my house ***** took. Did he look into my house too? It's all too scary and creepy. In a time when there are so many bad things happening around us with theft and break-ins, this is truly disturbing. Be forewarned! This is a shady business.  

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