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          St. Charles Toyota has 1 locations, listed below.

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            Business ProfileSt. Charles Toyota

            New Car Dealers
            BBB accredited business

            Contact Information

            2651 E Main St

            Saint Charles, IL 60174-4289

            Visit Website
            (630) 584-6655

            Business hours

            7:00 AM - 5:00 PM
            Business Hours
            7:00 AM - 8:00 PM
            7:00 AM - 8:00 PM
            7:00 AM - 8:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 5:00 PM
            Closed

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            Customer Reviews

            1.25/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/1/2012

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            2651 E Main St, Saint Charles, IL 60174-4289
            BBB File Opened:
            10/27/2011
            Years in Business:
            30
            Business Started:
            6/2/1994
            Business Started Locally:
            6/2/1994
            Business Incorporated:
            6/2/1994
            Accredited Since:
            4/1/2012
            Type of Entity:
            Corporation
            Alternate Business Name
            • St. Charles Auto, Inc.
            Hours of Operation

            Primary

            M:
            7:00 AM - 8:00 PM
            T:
            7:00 AM - 8:00 PM
            W:
            7:00 AM - 8:00 PM
            Th:
            7:00 AM - 7:00 PM
            F:
            7:00 AM - 7:00 PM
            Sa:
            7:00 AM - 5:00 PM
            Su:
            Closed
            Business Management
            • Mr. Michael E. Alf, General Manager
            • Mr. Steven Alf, General Manager
            Contact Information

            Principal

            • Mr. Michael E. Alf, General Manager

            Customer Contact

            • Mr. Steven Alf, General Manager
            Additional Contact Information

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/24/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Date of Transaction- 7/15/2023 Amount of Money -500$ST Charles Toyota at ******************* Charles, ** ***** I was told to pay 500$ in cash because no other form of payment was allowed to hold a Toyota Corolla Hatchback which I did. After the payment they refused to specific date the vehicle is coming in. Also, I was not told the payment was nonrefundable. I spoke to the ************* the manger there and he told me it is non refundable even when the vechicle has not arrive at the lot yet.
            Read More
            Read 3 More Complaints

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Derllip Y

            05/10/2024

            Stay away from ***************** and his whole staff on any internet based sales. They sold me a classic/vintage car with the odometer reading rolled back. They advertised the car as having "original" "actual" miles. *** to mention, there's things not captured by pictures, like black mold not to mention numerous other mechanical issues that only become apparent once you assume ownership and repairs. also, Issaic and the whole sales staff will say anything to get you to buy a used car. To me, they said they'd replace bulbs and some other smaller items before they shipped the car knowing full well it would be too late for me to complain upon taking delivery of the car. Stay on email with them. Watch them squirm and refuse to do so.
            Read 3 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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