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Find a Location

Sauber Painting & Decorating Inc has 1 locations, listed below.

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    Business ProfileforSauber Painting & Decorating Inc

    Painting Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    P.O. Box 392, Saint Charles, IL 60174-0392
    BBB File Opened:
    9/9/2002
    Years in Business:
    24
    Business Started:
    1/1/2000
    Business Started Locally:
    1/1/2000
    Alternate Business Name
    • Bob Sauber Painting & Decorating
    Business Management
    • Bob Sauber, President/Owner
    Contact Information

    Principal

    • Bob Sauber, President/Owner

    Customer Contact

    • Bob Sauber, President/Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a painter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/05/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    We had hired *** to perform work on our roof and siding from an insurance claim back in early March of 2022. We moved forward with the work. His contract does state that the homeowner will not be responsible for an amount exceeding the deductible. On April 26th 2022, before our roof was replaced (Roof Replacement: June 7th 2022), *** was informed by email and verbally that the insurance pay out of $10,709.55 plus my deductible of $2,960.00 ($13,669.55) was allocated to cover the cost to replace our roof and 1 portion of our siding. $9,559.04 was allocated to repair the roof, $4,110.51 was allocated to repair the 1 portion of siding. An additional amount of $1,515.87 would be paid by our insurance after completion of the 1 panel of siding. He was aware of these amounts before the roof was replaced. On 6/7/2022 a total of $12,361.79 was paid to *** for both the roof and siding work. With the additional amount to be paid after completion of the siding, this was my understanding. On Sept. 2nd, 2022 *** claimed our insurance was holding an additional check to repair the siding, aside from the $1,515.87 of recoverable depreciation, which is untrue after checking with my insurance company twice. On Aug. 29th after repeated attempts to contact *** and come to a resolution about our siding, he verbally removed himself from our claim and did not perform the work. Stating he was Sick of dealing with my Fing B.S.It is at this point that I asked for a refund of the $4,110.51 since the work has not been performed on the siding and this is when on Sept. 2nd of 2022, he told me that my insurance was holding an additional check to cover the siding cost, which is untrue.I then sent 3 demand letters asking for a resolution. When that failed, I filed a small claims court case in Kane County, ** to try to come to a resolution. Unfortunately, after 2 attempts to serve him, ******************* was not able to locate him, so I dropped the case.
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    Customer Reviews

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    Local BBB

    BBB of Chicago & Northern Illinois

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