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ComplaintsforSchaumburg Auto Care
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Complaint Details
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Initial Complaint
03/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I took my **** expedition truck to fix a short cut on the ac, he took 3 weeks to fix it, 2 days after I pick it up, the remote fib wasn't working properly, so i call him and he told me he lost my key and he forgot to tell me, he lost my only original key, with the original remote fob and a custom-made key chain, he also broke the head lights switch, the first time I went there for a diagnose, he charge me $50.00 to recharge the ac when I went back to pick up the truck, he charge me $130.00 for the same thing, at the time I pick up my truck the weather was already cold. so, I didn't have to use the ac, mow I try to use and doesn't work, at this point I not sure if it was fix at all, I call him to get my original key, fob and key chain back, and he responds was: "I call you back" witch he never did. I paid $480.00 cash on invoice#**** I would like to get a full refund so that I can get the truck fix elsewhere and possibly get some of the items taht he lost.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.