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Find a Location

Familia Dental LLC has 44 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFamilia Dental LLC

    Dentist
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.05/5stars

    Average of 44 Customer Reviews

    Customer Complaints

    46 complaints closed in last 3 years

    18 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Familia Development LLC is a dentist which provides dentistry and orthodontics for children and adults. This company provides pediatric dentistry, adult dentistry, and orthodontic dentistry. 

    Products & Services

    General Dentistry, Orthodontics

    Business Details

    This is a multi-location business.

    Find a Location

    Familia Dental LLC has 44 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      2050 E Algonquin Rd Ste 610, Schaumburg, IL 60173-4166
      BBB File Opened:
      1/15/2010
      Years in Business:
      16
      Business Started:
      7/8/2008
      Business Started Locally:
      7/8/2008
      Business Incorporated:
      10/27/2008
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Dexter Dental LLC - Elgin
      • Familia Development LLC
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Ms. Suzanne Livingston, Manager of Customer Care
      Contact Information

      Principal

      • Ms. Suzanne Livingston, Manager of Customer Care

      Customer Contact

      • Ms. Andrea Gonzalez, Manager
      Additional Contact Information

      Fax Numbers

      • (847) 496-7603
        Other Fax

      Customer Complaints

      46 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/15/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      They make appointments too far out and this is the only dentist that I can afford at this time and my teeth are getting worse by the day because they aren't doing anything to help.
      Read More

      Customer Reviews

      44 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Valerie H

      1 star

      07/13/2024

      They lied to me several times. I had my top teeth pulled with the expectation of getting dentures from the time they were pulled. The doctor told me the day he pulled them that it would be 4-6 weeks until I had my dentures, They told me 2 weeks after the teeth were pulled that they were waiting on insurance, I contacted the insurance which told me everything was approved the day they pulled my teeth. I got impressions at 8 weeks after my teeth were pulled and am scheduled to get my dentures now in another 5 weeks. I refuse to give this place a good review because of the lies.

      Local BBB

      BBB of Chicago & Northern Illinois

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