ComplaintsforEye Boutique Inc.
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Complaint Details
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Initial Complaint
04/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My insurance plan says it covers a Contact Lense Fitting. I was Charged $26.00 for a "premium" Lense Fitting. My papers for the insurance say nothing about "premium" or "basic" fitting and I was not made aware of the upcharge before they proceeded with the exam. I called to try resolve the issue and ***** was very condescending on the phone. She claims she told me, but she was not in the exam room with me and the doctor. Also, I was given sample lenses that expired in 2020. Horrible that a medical professional is handing out expired prescriptions.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.