Customer ReviewsforWilke Window & Door Inc
41 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Brent W
5 stars04/24/2024
This company is top tier! I had three windows and a patio door installed. The sales agent *** was great not to try and upsell me, but find products that fit my house and needs. The install process was quick and seamless. Top tier! Totally recommend!Wilke Window & Door Inc Response
07/01/2024
Thank you for taking the time to leave a review and for recognizing ***. We are glad to know that you are happy with the installation of your new windows and patio door, and we appreciate your business!Review from Michael Z
5 stars04/04/2024
Was extremely pleased with the worked performed by the outstanding installers, they were very knowledgeable and professional, and went the extra mile to make sure we were happy with the new doors. They kept the areas clean and provided drop pads to ensure no damage was done to our home. Would recommend Wilke any time. Thanks team my doors look outstanding.Wilke Window & Door Inc Response
04/08/2024
Thank you for the great comments on the installation of your new doors. We're happy happy to know that you were pleased with your experience. We appreciate your business!Review from Karen C
5 stars03/13/2024
We had ******** come out 3-12-24 and gel stained our front door. His work ethics were phenomenal and his attitude on the job was superb. ***** and **************Wilke Window & Door Inc Response
03/14/2024
Thank you for recognizing *** and commenting on your experience. We appreciate your business!Review from STEPHEN A
5 stars03/11/2024
Our second time using this company and again delighted with the quality and attention to customer service we got. **** the installer was superb and a true people person. A pleasure to have met him and would have no hesitation recommending this businessWilke Window & Door Inc Response
03/12/2024
Thank you for taking the time to leave such positive feedback for **** and our company. We appreciate your business!Review from Doug D
5 stars01/30/2024
******************* and ****** from Wilke Windows installed my picture window today and did a great job! They were personable, courteous and professional. I highly recommend them. *****************Wilke Window & Door Inc Response
02/01/2024
Thank you for the great feedback on **** and ****** and the installation of your window. We appreciate your business!Review from Renee S
5 stars10/16/2023
Two gentlemen came into my home. They were polite and respectful. Clean up afterwards, made my house look better than it did before. :-)Thank you!Wilke Window & Door Inc Response
10/17/2023
Thank you for taking the time to share your experience. We are glad to hear that you were pleased with your installation. We appreciate your business!Review from Nicole K
5 stars09/27/2023
Both ************************* and ***************************** did such a fantastic job on our primary bath as well as secondary bath remodel. ***** and ****** always showed up when they said they would on time, were both friendly, efficient, kind to my curious kiddos good at solving issues as they would arise (as they are bound to do with any work on a house!) and best of all super duper clean!! Seriously guys. They vacuum before they leave for the day. I will definitely be asking them to return for any further ********** we might have.Wilke Window & Door Inc Response
09/28/2023
Thank you for the great feedback on your experience and our team at Lifestyle Kitchens & Baths. ***** and ****** will enjoy reading your comments along with the rest of our staff. We appreciate your business!Review from James P
5 stars07/22/2023
My family recently completed a major remodeling of our kitchen. We went with Wilke/Lifestyles because we used Wilke 27 years ago for our windows and internal as well as external doors when we built our home. ********************* was patient, candid, professional and creative in helping us design our new kitchen. **** was very responsive in getting us a bid and making various changes. I highly recommend her!As to our Wilke/Lifestyles installers, ***** and ******, they were outstanding in their work ethic, craftsmanship and treated us like family. It was a pleasure working with this Master ****/Young **** duo. We will use them again when we tackle our bathrooms later this summer. I give these two consummate professionals my highest recommendation!*****************Wilke Window & Door Inc Response
07/24/2023
*** - thank you for the kind comments regarding your kitchen remodel. We are really proud of our team at Lifestyle Kitchens & Baths, and it's great to hear that you are happy with your new kitchen. We truly value your business!Review from Allan K
1 star07/05/2023
On April 25, a Wilke Window service person analyzed our 5 double-hung windows in regard to an opening problem. They were installed by Wilke a number of years ago. I was told the problem required replacement parts, and I agreed to have the work done. In late June I had had no further communication, and I began reaching out for information. After 5 phone calls, with messages left every time and no call-backs, I went to the business office and canceled the order. I was told my $95 service fee would be refunded. I am waiting for that now.Wilke Window & Door Inc Response
07/06/2023
************:We sincerely apologize for the experience you have had with the service on your windows. Unfortunately, we werent able to meet the level of service we strive for. Thanks to your feedback we are working on making sure this type of communication gap does not happen in the future.If you would like to discuss this further, please contact our Sales Manager directly:************************ ************************************************Review from Rick P
5 stars03/22/2023
Everyone I dealt with were knowledgeable and courteous and the installers ***** and *** were great to deal with. ***** went above and beyond pointing out a couple of issues that needed to be addressed and helped in getting things resolved. Highly recommend Wilke.Wilke Window & Door Inc Response
03/28/2023
Thank you for the positive feedback on your experience with our installation team. Your comments help to encourage us to put forth our best effort. We appreciate your business!
Customer Review Rating
Average of 41 Customer Reviews
Contact Information
3500 Lebanon Ave
Shiloh, IL 62221-4483
Business hours
Today,7:00 AM - 4:45 PM
MMonday | 7:00 AM - 4:45 PM |
---|---|
TTuesday | 7:00 AM - 4:45 PM |
WWednesday | 7:00 AM - 4:45 PM |
ThThursday | 7:00 AM - 4:45 PM |
FFriday | 7:00 AM - 4:45 PM |
SaSaturday | 9:00 AM - 12:00 PM |
SuSunday | Closed |
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