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ComplaintsforDoyle Exteriors Inc
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Complaint Details
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Initial Complaint
10/21/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I simply just want this job finished. Contract signed in March 2021- Seven months and we are still waiting for shutters. I try to reach out to the gentleman I have been dealing with and I am lucky if I get a reply and if I do I get more excuses as to why after 7 months I still do not have my shutters. I have never ever experienced this type of customer service in my life. No return calls or text messages or ANY sort of follow ** in 7 months with the vendor to find out what the issue is. I was told late summer they would try another vendor or possibly MENARDS.Guess what.... still waiting.... tick.. tock.. tick.. tock. Believe me this lack of communication and/or customer service is unfathomable to me. This is my first true experience with a contractor and now I see where all the horror stories come from. This has me feeling real sour about ever hiring any sort of contractor ever again. I will keep filing complaints and etc... until this job is finished.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.