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Business ProfileforWeber Auto Group
At-a-glance
Related Categories
Business Details
- Location of This Business
- 101 1st Ave, Silvis, IL 61282-1030
- BBB File Opened:
- 3/7/2014
- Years in Business:
- 48
- Business Started:
- 1/1/1976
- Business Incorporated:
- 3/28/2012
- Type of Entity:
- Corporation
- Business Management
- Brian Weber, Owner
- Erin Vargas, Office Manager
- Contact Information
Principal
- Erin Vargas, Office Manager
Customer Contact
- Erin Vargas, Office Manager
- Additional Contact Information
Fax Numbers
- (309) 281-1055Primary Fax
- (309) 281-1055
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Justin K
04/03/2024
Weber Auto Group Response
04/05/2024
Hello,
We have been very patient and understanding up until now. When we have a customer that has not made a payment for the past 6 months and then tries to put the blame on us, the lender, for their lack of payments we are going to be very direct and to the point. We are going to tell the customer the consequences of not paying.
We document when we leave messages with customers and ultimately it is their responsibility to make sure their payments are paid on time. We will only start calling if an account becomes delinquent. If a customer does not want a phone call from us "demanding" payments then all they would have to do is make payments on time or as promised.
Thank you
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