Business ProfileforChicagoland Air Duct, Inc.

Services provided by Chicagoland AD on 3/26/23. We paid $765.60 for duct cleaning, dryer vent cleaning, sanitizing & furnace cleaning. I was informed services would take 3-4 hours. But the servicemen left after an hour. First, they broke our dryer blower. We contacted our household appliance repairman to fix the dryer for $265. *** reimbursed us $265 after many attempts to contact them. Second, the day after *** services we had leaking from our humidifier. During services a *** serviceman opened our humidifier, said it was moldy and needed a cleaning.He unplugged our humidifier, tore out the filter, and advised me about how to replace it. After they left there were pieces of the humidifier/filter left on our basement floor, broken. We contacted our HVAC professional. He said it was broken due to the filter having been ripped out inappropriately. To repair cost us another $900. I reached out to *** about this second situation. I received an email stating that they do not provide humidifier services and they never touched our humidifier. I was called a scammer and liar. However, I provided proof of servicemen working on our humidifier:1-The serviceman sent pictures of the filter they removed: which are attached to the *** After Service report.2-A picture I took of the pieces of the filter/humidifier left on the floor after it was broken the day of the service.I reached out to *** many times. *****, their representative, stated *** service providers did not touch our humidifier because they do not provide those services. I continued to provide the proof which they have access to showing that the serviceman did work on our humidifier. You can see in the pictures they took that they did work on the humidifier. You can see in my pictures that they left the broken pieces. They they left 2-3 hours early. *** has ignored my attempts to contact them since 4/23. The invoice number is ****. I also have a copy of the report.We are looking for a $900 reimbursement.