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ComplaintsforEye Care LTD
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/30/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
Before I was seen by the Dr. the reciptionesed asked for my ******** and supplement insurance and told me you are only going to pay $55.00 only. I told her I have my work and my husband's work insurance coverage for eyes. She told me we don't accept them. I asked her if this will be all the payment I need to pay and she confirmed that it will be only $55.00 which I accepted and paid. After a month I saw a **** asking for $47.71 and a letter after that as a final note that the balance will be referred to a collection agency. I called the office a minimum of six times and left messages and no one called back. I will not pay the $47.71 because they lied and told me it will be $55.00 only. They are not running and honest business especially dealing with seniors. Can you please help me to resolve this issue.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.