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Find a Location

Go Autos LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforGo Autos LLC

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5050 Dempster St, Skokie, IL 60077-1835
    BBB File Opened:
    5/15/2024
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Skokie Auto Mall LLC
    Related Businesses
    Business Management
    • Zanobia Ali, Principal
    Contact Information

    Principal

    • Zanobia Ali, Principal

    Customer Contact

    • Zanobia Ali, Principal

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I have reason to believe that this company sold me a lemon for 5k down and financed fees. I was sold a 2012 Chevrolet Traverse by ************************* on April 19th, 2024. I was told that the car had just arrived at the dealership days prior, had new tires, and was detailed. Upon purchasing the only functional issue I was aware of was the trunk missing piece Upon driving the car for the first 24 hours, I noticed other functional issues such as the key fob unlock button not working, the passenger side window not being able to roll down from the driver's side, the air conditioner not blowing cold air, and one tail light hanging from the outlet. On April 21st, I came back to have the trunk piece attached and during my visit, ******** attempted to repossess the keys to the vehicle. Stating that the $4,400 wire didn't go through although I had attached a screenshot showing the funds had left my account. This was his attempt to harm my image as a customer all because the money hadn't reached his account yet as it had to go through the federal reserve. He unprofessionally offered to "cancel" the transaction after I expressed my frustration with his lack of communication as if he didn't have $600 that was zelled and available from the initial purchase of the car that he swindled me into buying knowing the vulnerable circumstance I was in. On May 2nd, I discovered that the car was sold to me with dirty engine oil, a ***** clamp near the radiator, no coolant, and an anti-freeze leak. I found this out because I almost died driving on one of the Chicago Highways while on my way to a live comedy show the previous day. The next following day, I found out why the car was shaking, having wiring issues, and a smoking engine by ******* at his Mechanic Shop in ***********. 3 days after spending $200 to get the necessary fixes, the vehicle was stolen. I have filed a stolen vehicle report, had a police ****** meet me to confront the dealership, and filed with the secretary of state police.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jackson s

    1 star

    07/19/2024

    I bought a car in May of 2023 I paid an extra 1500 dollars for them to fix the transmission and deliver the car. It took them a month to "fix" the car and another 3 months to get the car. The entire time we talked to the manager who said it would only take another week, it did not. After getting the car the issues with the transmission we paid to have fixed wasn't actually done now It's gonna cost close to ***** dollars to replace the transmission. And we still don't have a title over a year later. The owner of the dealer has all but ghosted us and they haven't responded to the attorney general or the BBB. DO NOT BUY A CAR FROM THIS PLACE!!!!!!!!!

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