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Find a Location

Highgate Motors Corporation has 1 locations, listed below.

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    Business ProfileforHighgate Motors Corporation

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1445 S Barrington Road, South Barrington, IL 60010
    BBB File Opened:
    12/17/2015
    Years in Business:
    10
    Business Started:
    4/25/2014
    Business Incorporated:
    4/25/2014
    Type of Entity:
    Corporation
    Business Management
    • Mr. George Hanley, Partner
    Contact Information

    Principal

    • Mr. George Hanley, Partner

    Customer Contact

    • Mr. George Hanley, Partner

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/14/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I traded in our families paid off 2011 GMC Acadia to go towards the purchase of a **** Land Rover lr3 (and put $7700 more down via check) as a surprise for my wife. Upon getting the vehicle its been issue after issue. They always claim that they have fixed the problem but I have had to get the car towed back to Barrington 2x and now a third but Im not going back there this time. Problems that have occurred:1. Trans fault light goes on and car wont move and my wife and kids are stuck at target (had to get towed) said they fixed the issue by replacing the battery 2. Same code a week later (had to get towed again) said they fixed the issue by replacing the alternator 3. A week laterloud grinding noise from front of the vehicle when coasting or braking (can hear it a block away- thats how loud it is)4. On top of it allMirror also fell off the drivers side door when getting carwash for the first time. A real beauty.All of their email communications have been smooth and perfect. They make themselves look immaculate and have clearly made a business out of ripping people off. The in-person interaction I have had have been the complete opposite. The owner, ***************** said that I shouldnt even try to get a lawyer or talk about a lemon cause I dont know anything Im talking about (he was trying to intimidate me). He also said why would he give me my old car back and take this one back/return my money to me when hes made a profit from it. When I appealed to his good nature that I feel my wife and kids are unsafe he was unmoved and just suggested I buy an even more expensive vehicle from his dealership. I now have a car sitting in my father in laws driveway because we were visiting him when the last issue occurred. *** suggested I get a AAA membership to solve the issue. What? To keep towing it to your shop every week? I never have had any issues like this with any of my vehicles and he still wont make things right.
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    Customer Reviews

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