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Find a Location

Lyght Detective Agency has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Lyght Detective Agency

      172 N Collins St South Elgin, IL 60177-1510

    • Lyght Detective Agency

      PO Box 908 Elgin, IL 60121-0908

    Business ProfileforLyght Detective Agency

    Detective Agency
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Lyght Detective Agency is a private investigation business. Civil services include child custody, family law, missing heir investigations and process serving.  Criminal services include services of process, wrongful death, witness locating, post conviction investigations and more.

    Business Details

    This is a multi-location business.

    Find a Location

    Lyght Detective Agency has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Lyght Detective Agency

        172 N Collins St South Elgin, IL 60177-1510

      • Lyght Detective Agency

        PO Box 908 Elgin, IL 60121-0908

      Location of This Business
      172 N Collins St, South Elgin, IL 60177-1510
      BBB File Opened:
      10/6/2021
      Years in Business:
      9
      Business Started:
      8/18/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Sole Proprietorship
      Business Management
      • Mr. Robert Crotty, Owner
      Contact Information

      Principal

      • Mr. Robert Crotty, Owner

      Customer Contact

      • Mr. Robert Crotty, Owner
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/08/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Well I was looking on ****** looking for a private investigator to hire to investigate several legal matters pertaining to my love one . We was given a contract well as signed with a letter of a list of things needed done along with how/what needed to be done and whom needed to informed of the overall process.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kim M

      1 star

      10/18/2021

      I hired Lyght Detective Agency to watch my husbands activities on dates from July 29 to July 31th. Three days of surveillance for $2,000. On the 29th *************** informed me the housecleaner came to my husband's work so I wanted to get video or pictures of when my husband left his work. **************** gave me a flashdrive with some pictures and video but none of when my husband left his work when the cleaning person was there. I inquired about my husband and his brother leaving work when the cleaning lady was there and ******************* response was, "he gave me all the video files they have." He also quoted "I didn't want to be seen so I kept out of sight for the most part since I couldn't see into the building." **************** verbally told me that my husband left his work 20 or so minutes after the cleaning lady arrived. I hired this agency to give me peace of mind and the one thing that could have done that was photos and video of when my husband left his work when the cleaning lady was there. He failed this assignment because he wanted to keep out of sight. It is his job to take photo and video not verbal tell me what my husband did, get it on tape. Would not hire this agency again! It has taken me some time to write this, was back and forth should I or shouldn't I leave a review. I decided to because I do not want another person in my shoes to go thru a poor PI agency. I needed photos or video with dates and times, at the time when something could of been happening, but that didn't happen. A lot of money, needed phots at the right time!!Also it took him 9 or 10 days to give me the flashdrive.This review is for Lyght Detective Agency, *************************, ********************************************

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