Customer ReviewsforSFK9 Dog Training LLC

Our beloved 2 year old ***********************, *****, DIED under the watch of this horrific company. Several months ago, I reached out for nothing else but to try and get *****'s collar back. We have not heard back.Before dropping ***** off for his 2 week stay at ****, I spoke with ***** to try to communicate my anxiety about leaving him for 2 weeks. Any dog owner knows the anxiety of leaving your dog in someone else's hands for the first time. I tried to communicate the issues he may have. I was looking for reassurance and comfort. To trust he was in good hands. I was pretty much laughed at and because of my naivety on the subject, I told myself that they knew best and tried to let it go.Upon nervously checking in on Day 2, I got a one-sentence email response telling me "***** is fine." Nothing more. I was horrified at their lack of consideration and empathy. I should have known then.What we can't wrap our heads around is the fact that they called to tell us we lost ***** and never heard from them again. The only follow up was to send a video of him collapsing in his crate as a tactic to save themselves.The lack of communication from Day 1 is just purely shameful. The lack of empathy since that horrific call is something we will never be able to understand. Unhuman. As we have grieved our best friend and let our anger subside, we've waited to hear back from them after simply asking for his collar back. There has been nothing. The only thing they ever cared about was the safety of their company and ensuring we don't ruin it. Covering all their bases. Shifting the blame to someone else-- our wonderful breeder-- anyone but them. Best to disappear and pray this passes, than to show a little care for your clients.I hope and pray that God forbid this ever happens again, they can react appropriately as a reputable company with integrity should be expected to and that no one ever has to go through what my husband and I did.