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Find a Location

Quivey Sanitation, Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Quivey Sanitation, Inc

      310 S Vine St Sparta, IL 62286-1832

    • Quivey Sanitation, Inc

      PO Box 604 Sparta, IL 62286-0604

    Business ProfileforQuivey Sanitation, Inc

    Garbage Removal
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Quivey Sanitation, Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Quivey Sanitation, Inc

        310 S Vine St Sparta, IL 62286-1832

      • Quivey Sanitation, Inc

        PO Box 604 Sparta, IL 62286-0604

      Location of This Business
      310 S Vine St, Sparta, IL 62286-1832
      BBB File Opened:
      12/1/2022

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/10/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Bill covering 5/1- 6/30 from Quivey Sanitation. When I made the $102 payment I already paid for 2 weeks worth of service that I did not receive. (4/18 and 4/25). What I can't seem to understand is how I owe for a bill when I did not receive the trash pickup covered in most of said bill. (5/2, 5/9, and 5/16). Personally I feel as though if anybody owes for anything it would be you who owes me for those 5 pickups I did not receive as well as another pickup that will be on the next billing period, (7/4). Those non pickups equate to something and I refuse to pay for services I am not receiving. Also if you wouldn't mind please tell me the collection agency that my account was supposedly sent to. I would like to contact them regarding this as well. TSI is the collections company and they have stated they cannot find an account belonging to me in their system.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kim M

      1 star

      04/04/2024

      Had service five years now problems Then we moved Cancelled service.They claimed we had an outstanding balance Paid it.Then they claimed it again and when we disputed, sent it to collections for 55$Then received ANOTHER WITH A LATE FEE bringing it to 115$Disputed it to *********** showing proof of payment to date of leaving property And proof of leaving property They dismissed it Now we received a new bill elevated from the original amount adding almost a hundred dollars to it with a new threat they will send that to a DIFFERENT credit bureau.I don't recommend And if you use them, I recommend keeping meticulous billing records

      Quivey Sanitation, Inc Response

      04/08/2024

      The customer called to cancel service on 9/13/2023. The owner who spoke to the customer and informed her that she will owe for September service since we already dumped the dumpster at the beginning of the month and she said ok. She then refused to pay the bill and accrued late fee's as it expressly states on the bill that if you do not pay your bill within 30 days it will incur a late fee. We provided the service with zero complaints before she refused to pay this bill and also provided a new dumpster when she requested it which is thousands of dollars. The customer then disputed the amount owed with the collections company after avoiding the bill for 7 months stating they do not owe it. The owners and office staff went over the bill with the customer several times to make sure she understood. A business can not operate on free services therefore you must pay for what you received.

      Local BBB

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