Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Black Mold Removal Professionals has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBlack Mold Removal Professionals

    Mold Removal

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1009 Hoechester Rd, Springfield, IL 62712-8633
    BBB File Opened:
    12/15/2021
    Business Management
    • Mr. Daniel Kessler
    Contact Information

    Principal

    • Mr. Daniel Kessler

    Customer Contact

    • Mr. Daniel Kessler

    Industry Tip

    BBB Tip: House flooded? Have mold? Follow these tips

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/08/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    ****** came on November 9th to inspect for mold. On the 15th I asked him if he had my quote yet. He said he was working on it and would get it to me that day but to call my insurance. The next day I let him know my insurance was asking for the quote. I repeatedly asked him for the quote and he kept saying I’ll get it to you later or tomorrow. I didn’t get it till the 22nd of November. He claimed he could start on the 26th but never showed or called. He claimed he would come on the 28th and finish on the 29th. I gave him a check for $2340 and was going to make payments on the rest. He stated he would be here at a certain time and would show up hours later. He would ignore my calls and texts. I ended up leaving my cats at the vet for almost a full week. He came on a one day when I was in the hospital and I didn’t have my phone. He claimed he was going to finish that day with several people and now tells me he’s going to bill me for that day to pay his employees when I couldn’t help being in the hospital. He left his garbage everywhere and got paint over everything in my basement. He ripped up carpeting and never put it back. Took out a window and didn’t finish installing it, I asked him to fix my railing and he left it. He left a folder here with peoples personal info like their SS number and more. He was so unprofessional and when I asked for a license he claimed he didn’t have it on him. He came up with excuse after excuse to put the job off.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Blaine R.

    5 stars

    03/14/2022

    Did great work getting mold out of my basement. Thanks guys!

    Local BBB

    BBB of Central Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.