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            Business ProfileLauterbach Tire & Auto Service

            Tire Dealers

            Contact Information

            1569 Wabash Ave.

            Springfield, IL 62704

            Visit Website
            (217) 546-2600

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers tire sales and service.

            Business Details

            Location of This Business
            1569 Wabash Ave., Springfield, IL 62704
            BBB File Opened:
            5/15/2000
            Years in Business:
            39
            Business Started:
            2/1/1985
            Business Started Locally:
            2/1/1985
            Type of Entity:
            Corporation
            Alternate Business Name
            • LAUTERBACH TIRE & AUTO SERVICE, INC.
            Business Management
            • Mr. Jay Lauterbach, President
            Contact Information

            Principal

            • Mr. Jay Lauterbach, President

            Customer Contact

            • Mr. Jay Lauterbach, President
            Additional Contact Information

            Fax Numbers

            • (217) 546-2983
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: A buyer’s guide to purchasing tires

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Brian J

            04/04/2023

            Lauterbach installed defective cooling system parts into my vehicle and sent me off with everything "fixed". They assured me everything was functioning normally when I stopped by (a day or 2 later) to discuss the situation with my vehicle remaining to run hot. I scheduled an appointment but ending up canceling it due to air in the system and their reluctance to work on the vehicle again. Due to their poor judgement and disregarding mentality for my concerns, I took the vehicle elsewhere. They did honor the refund for the defective parts, but refused a reimbursement for the pointless and carless labor they performed. They weren’t rude or disrespectful, just indifferent. Their claim was they would warranty the labor and have fixed it for free. I can’t image trusting them for a second repair when I was sent out the door with no quality assurance seeming to be performed.

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