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          Find a Location

          J. D. Byrider has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • J. D. Byrider

              909 S Dirksen Pkwy Springfield, IL 62703-2116

            • J. D. Byrider

              2190 E Pershing Rd Decatur, IL 62526-2120

            Business ProfileJ. D. Byrider

            Used Car Dealers
            Multi Location Business

            Contact Information

            909 S Dirksen Pkwy

            Springfield, IL 62703-2116

            Visit Website
            (217) 522-1801

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C

            This business is not BBB Accredited

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            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company sells and finances used cars.

            Business Details

            This is a multi-location business.

            Find a Location

            J. D. Byrider has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • J. D. Byrider

                909 S Dirksen Pkwy Springfield, IL 62703-2116

              • J. D. Byrider

                2190 E Pershing Rd Decatur, IL 62526-2120

              Location of This Business
              909 S Dirksen Pkwy, Springfield, IL 62703-2116
              BBB File Opened:
              9/21/2009
              Alternate Business Name
              • J.D. Byrider/CNAC (CarNow Acceptance Company)
              Business Management
              • Mr. Bob Brady, Co-Owner
              • Mr. Steven Gensler, Co-Owner
              • Mr. Bobbie L. Hunter, Manager
              • Mr. Rusty Dean
              Contact Information

              Principal

              • Mr. Bob Brady, Co-Owner

              Customer Contact

              • Mr. Bob Brady, Co-Owner
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a used car

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/22/2022

              Complaint Type:
              Product Issues
              Status:
              Answered
              I purchaser a Vehicle for JD Byrider the first day I drove it I told them the engine light came on. So they said they would run the codes and find out what the issue was. It was fixed for a week engine light came back on. Took it back again still another issue. Light was out for 3 days. Now this goes on and and on for 2 months back and forth finally the Van started smoking and then they said now I need a new engine if this was the case they knew dang well it was already going that way. SO now took back end they had it for almost two weeks to put the engine in supposedly. I believe its the same engine its been overheating twice, smoking worse then when I first had it diagnosed. I want them to give me a different vehicle its messing with my employment and stop all the lies I don't care about the warranty I need to drive out of town to work and cant because of this back and forth issue. If they want to continue the payments I need this vehicle gone.
              Read More
              Read 4 More Complaints

              Customer Reviews

              3 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jessica C

              11/28/2023

              I leased my 2009 ford escape in January 2023, and my car has been serviced every month since the day of purchase, sometimes several times in one month. Every time I bring my vehicle in its either for something new or for the same problems that it has already been brought in for. Or if they fix the problem my vehicle will come back with something else wrong with it. Then when you go to schedule an appointment it is always weeks out at a time. Ive reached out to the general manager and he has not reached out yet. In my opinion this is bad business. Ive been paying on a car that I cannot use without any problems. I would not recommend them to anyone. I would not want anyone else to experience this.
              Read 2 More Customer Reviews

              Local BBB

              BBB of Central Illinois

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