ComplaintsforPhilip Daniel Salon
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Complaint Details
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Initial Complaint
11/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Went to ******* Daniels Salon and *****************. Ive been going there for 25 years on and off the past three years. Ive been going here repeatedly I went in for highlights. She left bleach in my hair for an hour knowing that my hair is very sensitive a couple days after her bleaching my head for an hour, I had handfuls of hair fall out. I sent her pictures of the hair falling out. She told me it was my thyroids or its a season that hair falls out. This is never happened to me any season especially with a handful of hair and my thyroids are fine. I got my blood test done two months ago , I had to go to another professional to see if my follicles were ruined during the bleach process and it cost me $90 and I sent her the work that the lady did saying that ******* Daniels Salon overprocessed my hair. I asked her for a refund because she charge me $400. I told her how unhappy I am and Ive been depressed over losing so much hair because she left bleach on my head for an hour , basically she told me to s**** off so Im not sure what to do at this pointBusiness response
11/26/2023
Ive tried to respond to this clients complaint, but Im not being allowed to submit my response
I reject this complaint on the basis that it is not accurate.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.