Business ProfileforJoyous Beginnings By Jessica

We hired Jessica ******** from Joyous Beginnings by Jessica. We then reached out to her before the wedding providing her with a detailed list of what needed to be done the day of our wedding. She never replied to this email. On the day of our wedding, things only got worse. The detailed list that we had provided earlier in the week was nowhere to be found. It appears that Jessica never looked over the copy of that email as several decor items were not in the locations that were outlined. Additionally, as the night went on we noticed several of our decorations were never put out. Not only was it disappointing to see that our vision wasn't executed, the amount of time and money that went into planning this day made it even more upsetting. She also was not doing any coordinating. The order of speeches, timing of food, and bar service were all off schedule. We understand that things go wrong at weddings, however, the next thing that occurred should never have happened. The day after our wedding our officiant asked if we had gotten our marriage license from our coordinator. We had given it to her along with the detailed itinerary for the day. We decided to text and call her that morning, and she said she had the license with her. She said that it was signed, and she would be mailing it later that day for us. Our officiant said that he never signed it. We didn't know what to do in the situation, but knew that we should not be sending in a legal document with a forged signature. Our officiant reached out to her and asked her to please not mail it in. Jessica then reached out to us and said that we had to go back to the county clerk and purchase a new marriage license. We would then have to meet up with our officiant, who lives out of state, to sign it. She stopped texting us and answering our phone calls. So not only did she cause us confusion, time, and money she refused to admit any wrong-doing or apologize.